Home Care Success Stories

At Home Care Assistance, we believe in providing superior service to all of our clients. Our commitment to excellence and strong reputation as the live-in specialists make us the premier home care company in North America. Read what our clients are saying about the quality of our care:

Home Care Assistance Client Reviews

“To everyone at Home care Assistance-  Thank you for making an unbearable time a comfort to us.  All your home care aids were on time and lovely to all of us.  I’ll always recommend you and feel blessed that I found such a wonderful organization.”

— Patricia Stanley, New Mexico

“I just wanted to thank you all again for taking such good care of Mom.  I never had a truly worry about her and the care your personnel gave her.  All those caregivers who stayed with her for any length of time were really very conscientious about their jobs and Mom.

Please feel free to have anyone considering your services call me, I would be pleased to give a referral.  In this time of economic difficulties, with increasing numbers of the elderly needing care and unscrupulous home health aides taking advantage, I am so glad I chose your company.  I’m realizing in retrospect how fortunate we were to have worked with your service.”

— Lisa, Albuquerque New Mexico

“I am home now after a very long and productive 19 days in ABQ. I felt so much relief when I was able to get on the plane and leave my dad in your professional hands. I want to thank you both from the deepest part of my heart for the fast and quick action you showed for my dad and our family needs. I knew I was pushing you both for the help needed before I could return to LA.

The day of my departure, I was so pleased to meet the caregiver Suzan. I was able to show her where things were and offer her some ideas for my mom. My dad took off for much needed time away, after trying to calm my mom , I know Suzan was not accepted or wanted by my mom, but she knew this would happen and assured me that this is the usual feeling and it would turn around in time, or if not, there would be another caregiver placed. She jumped right in and made lunch, started cleaning out the expired food in the refrigerator.
When my mom got up from hiding in her room, she had decided to take a walk, Suzan was able to walk out with her – WOW.”

— Leslie A., Los Angeles, CA

“Home Care Assistance has provided 16 months of outstanding care and assistance when my husband and I were in urgent need of help due to his strokes and dementia and then took on extra responsibility when my own health was comprised as well.  I will always be grateful of your being there when we were in critical need.
Your staff and caregivers have all been excellent and took care of our needs many times without my having to even ask.  The fact that you provide the background checks on the caregivers and knowledge that you are supervising there performance relieved me of a lot of work that would have otherwise been on my shoulders.  I would be delighted to recommend your services to others and in fact I have already done so.

I consider my family’s association with home Care Assistance as a very bright spot in what otherwise was a very difficult time in our lives.  Thank you for your expertise and professionalism.”
"My sincere thanks to you and your staff at Home Care Assistance for coming to my 11th hour rescue back in May. Your Caregiver helped me shower daily, made my bed, prepared meals and did some food shopping, light cleaning and the laundry. She was a gem, always on time, and her manner and demeanor exhibited her many years of experience as an expert Caregiver. She was dependable, calm, caring and trust worthy. I also enjoyed her lovely sense of humor. I also salute you for your flexibility in making the effort to accommodate a prospective client at the "last minute," as well as your reasonable cost for the excellent care received."

— Patricia L. Waller, Retired U.S. Diplomat

"My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the final month they needed help as well and I was no longer able to handle weekends and nights. We contacted Home Care Assistance, who provided round-the-clock attendants. I cannot really find the words to say how wonderful they were: highly competent, comforting and caring, endlessly patient and reassuring. They became family friends. Carol passed away - thankfully, in peace - clutching in her hand a little soft animal that one of the attendants had given her. It was symbolic of the relationship that had developed. I cannot praise and thank them enough."

— Dr. Noam Chomsky

"I work frequently with older adults. Many need help with activities of daily living, especially meal preparation, so I am excited to learn about the Balanced Care Method™ for caregivers. The information in the training manual about a healthy diet reflects the latest research, and the fact that it is based on the habits of the long-lived elders of Okinawa is very inspiring."

— Laurie Steinberg

"Home Care Assistance raises exactly the right banner in promoting The Balanced Care Method as the foundation for all good care. In the rush of medical care systems that focus almost exclusively on problems, The Balanced Care Method encourages an approach which emphasizes creating strengths. For centuries we have known that better health in aging is tied to physical, emotional, social, and spiritual factors. Regardless of diseases, building on these basics of good health matters.
But beyond creating strengths for elders, families that emphasize Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses. The secret is in the strength of the foundation of care. The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged. Home Care Assistance is about foundation-building-for elders, families, supportive friends and, ultimately, for your health care team."

— Dr. Dennis McCullough